Susan Wallbank has been a counsellor for over 15 years, joining Cruse, the bereavement counselling organisation, in 1978. She has written a number of pamphlets for Cruse, and contributed regularly to its journals. She is a member of the British Association for Counselling, and is often consulted upon bereavement by the media. She is author of The Empty Bed, and her poems have appeared in a number of anthologies.
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